All The Quotations Below Are From Actual Feedback Sheets Of Which We Retain Evidence
“Reminder to keep being person-centred and be more creative. I’ll allow time for clients to have thinking time and understand that care plans may change. The course was informative and enjoyable with good content. Varied handouts/aids helped. Good breaks too which are important to help reflect and take in the information”
“Lovely course, encouraged to talk and share opinions and experiences.
I’ll be more aware when prompting medication”
“The most useful part of the training was the case studies based on on real events so the learning could be demonstrated in practice”
“Very interesting, lots to think about and put in to practice. Thank you”
“I’ve learnt to be more confident with medication and safe practice, understanding the correct storage of medication and how it works”
“Learnt a lot of new things about first aid, also what to do if someone has a cardiac arrest. It improved a lot of first aid skills and also more confident”
“More knowledge on first aid procedures and the confidence to administer it. I have more confidence on giving first aid. Really good course, good fun. Clare was excellent and very informative”
“I have learned how to safely and effectively move clients and ensure their safety, as well as my own. I also learnt how to use relevant equipment”
“The most useful part of the training was the moving & handling skills to keep myself and future students safe / learning how to use the equipment. Knowledge = confidence”
“I have been taught new things regarding safeguarding and the new DOLs. I will be more vigilant and it has brought back information that will help. Enjoyed thoroughly”
When asked to explain the most useful parts of the course, delegates said:
“The most useful part of the training was learning what to do if a resident discloses or tells me something they are going through and how I would approach. I know how to report and deal with concerns and how to look out for signs and symptoms of abuse”
“I’ve learnt about the different reasons why Stoma’s are used and the types. I feel able to be able to change a stoma bag with confidence”
“I’ve learnt about planning for residents’ end of life care wishes and I’ll improve my skills by looking into care plans or speaking with residents and families in the earlier stages”
“I’ve learnt how to use the MUST tool and know more on how to keep an eye on residents’ weight and diet”
“I’ve learnt about risk assessment and calculating weight loss percentage. I have improved awareness and ideas of how to fortify and improve dietary intake”
“Found it all interesting and feel like I can pass my knowledge on to more people”
“The training was useful due to everything got referred back to our job roles - how to perform good communication within my work setting.
I have learned the different forms of communications. Also the importance on confidentiality. I have learned how important my responsibilities are to form good communication and ways to perform active listening”
“I’ve learnt about cross contamination, how to store food, personal hygiene and it has given me more awareness in my job around food and hygiene. I feel more confident in managing risks in this area. Very enjoyable and interesting & lovely tutor.”
“I have learnt how to do CPR and use a defibrillator, I think my skills will improve massively. Very good training ”
“I’ve learnt about different types of Parkinson’s side effects and how to help with diabetic patients. I will be able to fulfill my job to a higher standard.”
“Very interesting course. Friendly & knowledgeable presenter. Made me feel at ease asking questions”
“I’ve learnt how to handle situations, how the clients should be able to move themselves or when they need support. I now have a greater understanding and the confidence to apply this when I start my new job. Really pleased with training”
“The trainer communicated most effectively and was very helpful going into depth and explained everything as accurate as possible. I have more understanding of dementia and there was plenty of interaction throughout the day”
“Really understood about DOLS and why they’re needed and when. I’ve updated my knowledge about MCA & DOLS and learnt new information”
“I am new to care and all applied to my job role. The examples given were really helpful and I’ve learnt the different types of safeguarding procedures, abuse, signs of abuse, whistle blowing and who to report to”
“The real life examples made the course material easier to absorb & I’ve learnt how to identify various forms of abuse”
“I’ve learnt about the administration of buccal & types of seizure. I feel I’ve improved in confidence and am able to recognise types of seizures”
“The whole course was interesting. Clare made it enjoyable and went into things in depth so we understood more. I learnt how important it is to prevent infection spreading by using different protocols e.g. PPE, hand washing”
“The information was clear and easy to understand. The group work was beneficial and participation was encouraged”
“Very good course, very well presented & at the right level to understand. Opportunity to ask questions & go over anything unclear”
“The course will help my thinking around equality & diversity with my clients”
“I’ve learnt how to dispose medication & patches, what to do when you notice some side effects or how to give correctly. The teacher was very welcoming and warm, she covered the most useful information and more. It was fun and relaxed”
“I have learnt how to administer medication, the laws governing the use of medication and how to support service users. Really enjoyed how detailed & Debbie took her time to explain the course, learnt loads”
“Clare was very helpful with our questions, very clear when speaking, very friendly and nice”
“I have learned how to protect people from abuse & neglect, and got to know about how to report a safeguarding concern and also what different kinds of abuse take place. ”
“Very informative, David knows his stuff and answered every question based on his wealth of knowledge. Enjoyable, thank you :)”
“I’ve learnt about all the different types of bacteria and virus and how to prevent infections being spread. I will be more cautious of preventing spreading infection”
“I have learnt about different ways to care for individuals from different backgrounds. I will look at each patient individually”
“Improved knowledge and confidence of medicine administration”
“Refreshed knowledge on effective ways to de-escalate and will put it into my practice”
“Good & informative. Can apply in workplace”
“I’ve learnt how it feels to be sensitive to surroundings & sound through watching the video clip. I’ve learnt skills on how to communicate in different ways when one sense is impaired”
“I’ve learnt that posture is important for health reasons. Good posture can prevent illnesses & problems and I know how to look for problems now”
“I’ve learnt that if someone is at risk of pressure sore it also requires assessment of nutrition, continence, skin medication, mobility. I’ll be able to assess clients needs better”
“Engaging, conversational and informative”
“Clare was really nice, helpful and polite ”
“Training was good and relaxed, good knowledge from tutor. Very interactive.”
“This lady puts across the course so incredibly well and interacts so well with attendees. So refreshing approach”
“An excellent tutor, her style of teaching was very amusing but in a very informative way”
“Brilliant tutor, explained everything in detail. Really enjoyed it”
“Got everyone really engaged and involved”
“Excellent course, the trainer Helen was the best! Thank you”
“Learnt a lot, really nice person, easy to learn from”
“Very informative, explained things clearly so you understood”
“Usually I find training very boring but left aware of having enjoyed learning things and was awake!”
“I liked filling in the worksheets and discussing the situations as a group as this helps to consolodate everything I’ve learnt”
“I came onto the training thinking it was to recap on dementia and the impact on patients. However it looks deeper into the brain and how dementia impacts the brain leading to behaviours etc. This is something I found interesting and fascinating.”
“My knowledge and understanding has become greater with Food Safety. I am able to transfer some of these skills to my work place”
“Chris was very good and good sense of humour. Good learning skills. Very comfortable atmosphere”
“Really enjoyed - nerves not present totally at ease - best training tutor I’ve had”
“The trainer gave key examples from real life to back up his points. He also comprehensively discussed relevant legislation and explained how they applied to safeguarding practice”
“David is an excellent and knowledgeable trainer, he had great information and used current news to prompt discussion and involvement”
“Debbie was brilliant and I feel confident for what my future holds”
“Really enjoyable course. Felt really comfortable and trainer is very open and friendly.”
“Brilliant tutor, second course with Gary in training excellent. Very passionate and has a brain of knowledge.”
“Enjoyed this course very much. Very informative, able to take lots away to put into practice.”
“Best course I have been on when I have learned the most information where I can now put into practice. Fabulous teacher”
“Gary made the training easy to understand and created a relaxed atmosphere. Really informative – thank you”
“I enjoyed the training – relaxed approach, used real life examples whilst also protecting privacy and confidentiality”
“Kind trainer who genuinely cares about the training programme and the care”
“Amazing, fully informative. went above and beyond with delivery”
“Positive and thought provoking – very much enjoyed the session”
“The course tutor presented the subject with clarity and confidence. The session was informative and interesting. A thoroughly enjoyed course”
“Excellent tutor - she has excellent knowledge of her subjects. Look forward to seeing her again”
“Very educational and easily explained to understand”
“Very informative, good understanding of importance of training and fire drills, and evacuation and training and policy”
“Found course very informative and enjoyable. Teacher very relaxed and professional”
“Enjoyed the course – learned new things about equipment”
“Enjoyed the training - learned a few new techniques”
“Educational. I liked the examples and working in teams.”
“Good course and good interaction.”
“Very informative to help me with my role to support Carers in care homes.”
“Good everyday questions. I asked regarding certain situations in relation to medication. The Trainer knew the answers and was able to advise.”
“A boring subject made interesting.”
“Very Clear and informative, enjoyable and well presented”
“ I recommend this training .”
“A very interesting and informative course.”
“I really enjoyed the training, found the Tutor very interesting and got alot from this training. Thanks!”
“Really good insight and information.”
“The training was fun and relaxing.”
“I really enjoyed the course, found the information useful and it will help me within my new job role.”
“Really good. I enjoyed learning about different types of bacteria and different causes of food poisoning.”
“I enjoyed today’s’ course, was able to talk as a group and discuss issues with each other.”
“I learned alot about Medication and different Medications.”
“I found the training very useful and interesting in relation to some of my own experiences and methods of dealing with issues relating to Medication. A good refresher covering all aspects of Medication. Really enjoyable day.”
“Very informative training, learnt new skills and enjoyed it.”
“Second time doing this training. Wasn’t disappointed. Excellent. Thank you.”
“A very enriched session. Very adaptive.”
“This course was very enjoyable, relaxed and have learnt more with regards to caring for stroke survivors. It was very helpful and gave me additional knowledge.”
“I now have an understanding of Dysphasia which is a word often used that I was aware of but not the full extent of what it was medically.”
“Very informative and in depth course which I enjoyed very much. I will inform the Manager as for other staff members to be put down for the next course.”
“Really enjoyed the training, really made me think about how I could improve practice.”
“Supports me to administer and provide general support confidentiality.”
“I did enjoy the training very much.
Trainer had a sense of humour and used scenarios from day to day life situation which will be well remembered”
“John gave me a different perspective in different aspects of care and not just informing us on care. He told us a bit about his life as well as taking time out to find out about ours.”
“John has really furthered my knowledge and made the learning environment really relaxed and open so asking questions were easy”
“Really enjoyed the course and found John was an amazing trainer. Explained everything well and clear. 10/10 :)”
“Raised awareness of day to day life in all sectors and helped to understand mental health better”
“Great session and tutor, usually find training a lot more boring”
“The training was relevant, delivered professionally. The trainer was very friendly and helpful and answered every question
Thank you :)”
“A thought provoking informative course raising issues and stories to discuss as well as signs, symptoms to be aware of”
“Excellent tutor. I learned new things from the course”
“Great way to find out changes and new items”
“First time I have enjoyed training”
“Enjoyable, relaxed atmosphere. Felt included and able to express thoughts and ideas”
“Good course, done safeguarding courses several times but learnt new things on this course today”
“A good recap on Safeguarding. Relaxed environment with a good pace & time to do scenarios.
Good to hear from people with other stories.”
“Enjoyed the course, it wasn’t boring with too many handouts, it was informative”
“Provided personal stories that illustrated concept he was getting across and engaged the audience”
“Made me see things I didn’t see before.
Brilliant, fun
Made me understand things a lot better than watching a video
Thank you”
“Didn’t know what to expect - but really enjoyed the day. Although relaxed - really made me think about my work practice, thanks”
“Very informative training course. Pitched at an appropriate level, many thanks”
“Trainer was very good and helpful. I have gone out knowing a lot more than I did”
“Very good trainer, made everyone feel at ease. Used life experiences to tell stories and raise awareness”
“Updated on changes, felt comfortable to chat and discuss thoughts”
“A fantastic tutor. Really enjoyed today’s training”
“Down to earth, great sense of humour, very knowledgeable”
“Feel I have walked away with more knowledge and confidence”
“Very informative & helpful. Answered all extra questions we asked and made sure we understood”
“Great trainer, explains things so you can understand more”
“Found the course very useful with examples to aid learning, the mix of group made discussion exercises interesting”
“This course covers everything a carer should learn to be able to do an efficient job and support all vulnerable people as necessary and work colleagues”
“I like that we are able to practice and that we weren’t just watching a video. Thank you”
“Very welcoming, made the day fun as well as informative”
“The experience was excellent, he was very patient. Thanks”
“Interesting. John made us think and apply learning to examples which is very helpful”
“Enjoyed & interesting, really enjoy how the information is put across”
“Very good trainer, explained things clearly and helped and responded if help was needed”
“Good training and very useful to workplace and my job role”
“This training has been very informative and extremely useful”
“Said no question was a silly question, made John approachable and that he wasn’t judging you. Very funny - kept me awake and interested”
“Lovely trainer, up for a laugh and a joke. Very knowledgeable”
“Very good, brilliant activities and very knowledgeable trainer”
“Provided a lot of information and gave me more skills and knowledge to do my job”
“I have thoroughly enjoyed the training course. Excellent trainer and easy to relate to. Trainer made the course easy to follow and a comfortable learning environment”
“Great event to refresh my knowledge of safeguarding. Fantastic opportunity to share views from people from different professions/backgrounds”
“David was very knowledgeable and professional and adopted a relatable approach”
“I now have a better understanding and the course was fun and enjoyable. The trainer was excellent”
“Boosted my confidence. Was a good laugh :)”
“A very good trainer who helped me widen my skills and knowledge, he teached us in the best way possible”
“The trainer is a very professional teacher who is honest (and says it how it is)
I enjoyed todays course”
“Really well delivered, learnt a lot”
“Enjoyed it! Thank you for the knowledge”
“The course was very informative and interesting. John delivered the course time appropriately and was able to give real scenarios. Made a difficult subject easy”
“John’s knowledge of subject was excellent. He encouraged conversation and his personal background made him approachable.
Really good trainer”
“Very good delivery of this subject. Best I’ve been on. Thank you”
“The trainer used a lot of personal experiences which I found a good way to understand certain circumstances and made me look at certain things in a different way. Top bloke!”
“Fabulous 3 days – enjoyed it very much.”
“Engaged everyone, gave personal examples which showed and taught us how we should act at work”
“I found the training beneficial broadening my knowledge on the subject. John was informative and friendly with a pleasant personality/ approachable and a good trainer”
“It has enabled me to have access to sites for activities. It is useful meeting other activities co-ordinators and what they do”
